Privacy Policy

At Best One Cleaning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure. By using our website or services, you agree to the practices described below.

Information We Collect

• Personal Information: Your name, phone number, email address, and service address when you request a quote or book a cleaning service.
• Payment Information: Payment details when you make a purchase or booking (processed securely through trusted payment partners).
• Service Details: Information about the type of service requested, frequency, and special instructions.
• Website Data: Non-identifiable data such as your IP address, browser type, and pages visited for analytics and performance improvements.

How We Use Your Information

• Schedule and confirm your cleaning appointments
• Communicate with you about services, quotes, and updates
• Process payments and send receipts
• Improve our website, services, and customer support
• Send promotional offers and updates (only if you have opted in)

How We Protect Your Information

Your personal information is stored securely, and we implement appropriate safeguards to prevent unauthorized access, alteration, disclosure, or destruction. We do not sell, rent, or trade your personal data with third parties.

Sharing of Information

We may share limited data with trusted service providers who help us deliver our services, such as payment processors or scheduling tools. These partners are required to protect your data and use it only for the purpose of providing services on our behalf.

Cookies and Tracking

Our website may use cookies and analytics tools to improve performance and understand how visitors interact with our site. You can disable cookies in your browser settings, but some features of the site may not function properly.

Your Rights

• Request access to the personal information we hold about you
• Ask for corrections if any data is inaccurate
• Withdraw consent for marketing communications
• Request deletion of your data, subject to legal and service-related obligations

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page with the effective date clearly noted.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

📞 Phone: 416-277-4616
📧 Email: info@bestonecleaning.ca